Host: Richard Keyse, CEO of 2iC-Care
Guest: Danny Shephard, TEC Business Consultant
Operational challenges are inevitable for large or complex organisations, but the leading organisations will focus on alleviating them to improve efficiency. In the care sector, it is imperative that operational challenges are lessened to create the best outcomes for service users to ensure their well-being and safety is not compromised.
In this episode, Richard asks our guest, Danny Shephard, what the primary operational challenges faced by the Adult Social Care sector are and Danny shares his experience at the front-line of service delivery to suggest strategies on how organisations can effectively navigate challenges.